Dear Valued Customer,
Kindly be informed that Net Onboard will undergo a shared hosting web server maintenance.The maintenance is essential to ensure the server maintains optimal performance, reliability and stability. During the maintenance period, all email services hosted under the said server as shown in the table below will be out of service.
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Latest Update on the Maintenance Progress
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- 06:00PM Maintenance started
- 12:30AM 60% Left
- The maintenance for net-w25.es2u.com has been completed and the server is back online on 18th Oct 2020 4.36PM.
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Maintenance Description:
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Date : 17th Oct 2020
Maintenance Period : 6:00PM GMT+8
Estimated Downtime : Up to 24 Hours
Effected IP Range : Please kindly refer to below
Hosting package that involved :
Business 300GB (WSP2)-Website Service only
Business 100GB (WSP2)-Website Service only
Business 300GB (othermail)-Website Service only
Windows 10GB Hosting Plan (Old)-Website Service only
Domain Forwarding
1. Net-w25.es2u.com - 182.239.42.25 (Windows Shared Hosting Web Server)
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How to verify your account is involved in this maintenance
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Kindly follow the procedure below as to verify your account status:
1. Go to https://ping.eu/ping/
2. Enter www.YourDOMAIN.com into “IP address or host name:”
3. Enter the Captcha Code -> Press GO button
4. If you get the respond message from 182.239.42.25: icmp_seq=1,, this mean that your hosting account is involved in the maintenance.
Alternatively, you may contact our Net Onboard Support Team by email to [email protected] as to check whether your account will be involved in above-mentioned maintenance.
If you have any inquiries regarding this maintenance, please contact us by raising a Support Ticket via http://tickets.netonboard.com/ or drop us an email at [email protected].
Any inconvenience caused during this period is much regretted.
Thank You!
Best Regards,
Support Team
Net Onboard Sdn Bhd
26-4 & 26-5, Prima Bizwalk Business Park,
Jalan Tasik Prima 6/2,
Taman Tasik Prima,
47150 Puchong, Selangor, Malaysia.
Check Us Out !
Website: www.netonboard.com
Blog: tech.netonboard.com
Helpdesk: tickets.netonboard.com